Terms & Conditions

1. Guarantee:

We guarantee the quality and functionality of all products sold through our online platform. Each product is thoroughly inspected before being shipped to ensure its quality meets our standards. If you encounter any issues with the product’s quality, please contact us within 7 days from the date of delivery.

2. Return Policy:

a. Eligibility:

Only damaged products are eligible for return within 7 days from the date of delivery.

As products are chosen and custom-made for the client by their online payment instruction, no return can be entertained solely due to the customer’s dissatisfaction with the choice/s they have made.

b. Process:

To initiate a claim, please contact us directly via email to notify us of the return and the reason for the return – info@classiccarart.co.za

Classic car art will then make contact with you.

Classic car art will organize all courier arrangements.

Securely re-package the product with any of its accessories. Product has to arrive in fully resalable condition.

Please note: Since the original shipping has been mostly subsidized, return shipping is at the purchaser’s expense, and no claims for return shipping will be entertained.

c. Refund or Exchange:

Upon receipt and inspection of the returned product, we will notify you of the approval or rejection of your refund or exchange.

If approved, refunds will be processed within 10 working days and issued to the original payment method. Exchanges for a similar or alternative product may also be considered.

d. Exceptions:

Products damaged due to misuse, neglect, or unauthorized modifications are not eligible for return.

Products may not be returned solely due to customer dissatisfaction with their choice of product.

4. Contact Information:

For any inquiries regarding our guarantee, return policy, or warranty, please contact us:

Address: TBA

Email: sales@classiccarart.co.za

Tel : TBA

5. Amendments:

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

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